Shipping policy
(Domestic - USA)
At KUMU, we’re committed to delivering your orders quickly, safely, and affordably. We offer free standard shipping across the U.S. for qualifying orders, along with convenient express delivery options for those who need their items sooner.
Free Standard Shipping
We’re pleased to offer free standard shipping on all U.S. orders over $125.
• Delivery Time: Estimated 3–7 business days, depending on your location.
• Orders are processed and shipped Monday through Friday (excluding holidays).
Standard Shipping (Orders Under $125)
For orders below the $125 threshold, a flat shipping fee of $9.00 will apply at checkout.
• Standard delivery time remains 3-7 business days.
Expedited Shipping Options
Need your order faster? We offer 2nd Day Air and Next Day Air shipping options for an additional charge.
• Expedited shipping costs are at a flat rate of $20 per shipment.
• Orders placed before 12 PM EST are typically processed the same business day.
Order Processing & Tracking
• Please allow 1-2 business days for order processing before shipment.
Additional Information
• We currently ship within the United States only.
• KUMU is not responsible for delays caused by carriers, weather conditions, or incorrect addresses provided at checkout.
• If your order is lost or delayed, please contact our team at care@thekumulife.com for assistance.
Questions?
If you have any questions about shipping, delivery timelines, or tracking, feel free to reach out to us at care@thekumulife.com - we’re happy to help!